Returns & Exchanges

At The Craftivist, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all artisanal decor and furnishings. If your purchase isn't the perfect fit for your space, we are here to help with a seamless exchange or refund process.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully repackage your items in their original protective wrap and box to ensure they arrive back at our studio safely.

3

Attach Your Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our artisans inspect the returned goods, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing